At The Fortress, we are driven by our clarity of purpose, a sense of pride and a passion for the work we do. We have been entrusted with an enormous responsibility which inspires us to do the extraordinary.
Who we are
The Fortress Resort and Spa is a name that is synonymous with providing the right blend of service, luxury and quiet efficiency. Having received world-wide recognition and countless awards, The Fortress is internationally acclaimed for all-round excellence and unparalleled levels of service.
What we believe
We believe that we're at our best when when we work together. Using our experience to find new ways to deliver great service, we collaborate to form a powerful, winning team. By working together, we combine our expertise to create a strong, focused and trusted group of people.
How we succeed
We are aware that without our dedicated people we cannot be the success we are today. All our employees strive to provide the best service at all times and we firmly believe it is this service culture that sets us apart from others.
How we behave
Our aim is to be the leader in the hospitality industry by understanding our guests and delivering products and services that exceed expectations. Our valued customers are always cared for, by anticipating their needs, paying attention to detail and providing distinctive excellence, warmth and concern.